Cookies & Privacy
We use essential cookies for site features and brief analytics to understand pages people read. No ad networks or cross-site trackers.
See our Cookie Preferences for details and updates.
We use essential cookies for site features and brief analytics to understand pages people read. No ad networks or cross-site trackers.
See our Cookie Preferences for details and updates.
This notice explains how Fenstride Cycle Hire handles personal data and website cookies in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). It applies to our website visitors, customers, and anyone contacting us.
We collect the minimal data required to process bookings and respond to enquiries: your name, email address, phone number, and optional booking details such as hire date and bike type. This information is voluntarily provided via our website form or email.
Data is used exclusively for communicating with you about bookings, updates, and confirmations. We do not use data for marketing or advertising. We never share, rent, or sell personal data to third parties.
Information is stored securely on password-protected devices and encrypted mail servers hosted within the United Kingdom. Access is restricted to authorised team members only. We retain booking records for up to twelve months, after which they are permanently deleted unless legal or tax obligations require longer retention.
You have full rights under UK data law: to access, correct, delete, or limit the use of your data. You can request a copy of your data by writing to [email protected]. We respond within one calendar month. You may also lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.
Our website uses only essential cookies that maintain core functionality (like remembering your consent choices) and lightweight analytics cookies to understand which pages are viewed most often. Analytics cookies are anonymous and do not track individuals across websites.
Visitors can accept or reject analytics cookies through the consent banner. Your choice is stored locally in your browser and can be changed anytime using the link in our Cookie Preferences page.
We do not embed social media pixels or third-party advertising scripts. Our analytics use privacy-focused services that comply with GDPR and store no personally identifiable data.
If you have questions about this notice or your data rights, contact us at:
Fenstride Cycle Hire
12 Regent Street, Cambridge CB2 1DB, England
Phone: 441 223 685 430
Email: [email protected]
This notice was last updated in October 2025.